MB
Michael B

1 reviews | Active since Nov 2011

28 Nov 2016, 09:49

******* debit order

<p>I have had a billing issue since May 2016. If i do not have confirmation by 2pm today that my billing issue is sorted out then i will cancel my contract and instruct my bank to block Telkom from debiting my account. Furhter to the cancellation i will refuse to pay a cancellation fee. I have emails and recorded phone calls going back to May to serve as evidence that after many attempts i am being Ignored and being *******ly debited. The amount in question is R2739. </p>

0
Replies (2)
Telkom
Telkom's reply28 Nov 2016, 12:43
Official

Hello sloggi

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply30 Nov 2016, 18:39
Official
Good day Please note that we have updated your case with case number:***3 and escalated it to the Billing team for further assistance. Regards Sikelelwa Telkom Social Media Team.

Best regards,