TVDM
Theo Van Der Merwe
1 reviews | Active since Jan 2014
28 May 2015, 16:30
******* Debit Order
Telkom mobile has now debited my account for the second time in a row although I have never signed up for any of their services and am not using any of their products! I have queried it now for the fourth time and got the response of \it has been logged and somebody will get back to you". They do not allow you to communicate with a manager or supervisor either!! This is bluntly ID THEFT and Telkom allows it as my situation is not being investigated!!"""
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Telkom's replyOfficial
28 May 2015, 16:45Hello THEO1978,
Thank you for your post.
We acknowledge your query & apologize for all the inconvenience caused.
Your query is forwarded to our ***** Department for further assistance & feedback will follow.
Your social media reference number is SM114195.
Kind regards
William Letwaba
Social Media Team
Thank you for your post.
We acknowledge your query & apologize for all the inconvenience caused.
Your query is forwarded to our ***** Department for further assistance & feedback will follow.
Your social media reference number is SM114195.
Kind regards
William Letwaba
Social Media Team
Best regards,
Telkom's reply28 May 2015, 16:45
Official
Hello THEO1978,
Thank you for your post.
We acknowledge your query & apologize for all the inconvenience caused.
Your query is forwarded to our ***** Department for further assistance & feedback will follow.
Your social media reference number is SM114195.
Kind regards
William Letwaba
Social Media Team
Thank you for your post.
We acknowledge your query & apologize for all the inconvenience caused.
Your query is forwarded to our ***** Department for further assistance & feedback will follow.
Your social media reference number is SM114195.
Kind regards
William Letwaba
Social Media Team
Best regards,