******* debit order

Last week Saturday I wrote a review on Telkom on how they debited R399 on my bank account. They did not not bother to respond yesterday I contacted they contact center the person that assisted could not pick up anything on my ID number (after waiting 18 minutes on the call) and that should contact 10213 they will be able to assist me. I dialed the number and I could get through, this morning I tried to call the number again the person who picked up told me I got the wrong number.