1 reviews | Active since Feb 2016
******* Call on my ADSL
I have my telkom ADSL line installed in November 2015.<br> I was quoted R645 per month for a 10Mg line including line rental and 50Gig data.<br> I have paid each month the R645. My line is now suspended. I registered on line to check my<br> invoices. I found I was actually being billed over R800 a month and there are calls being made<br> accross my adsl line to the same numbers and I'm being billed for. I called these numbers and <br> I get through to some black guys who I have no idea who he is. When i asked about calls from my numbers<br> he hangs up the phone.<br> I called telkom ...what a waste of time !!!! They can do anything ..... no surprise there.<br> I asked to cancel the line they said they will e-mail me the form....still waiting.<br> So I now need to pay the account even though I haven't made the calls before they will dispute it for me.<br> <br> Never had such *** service in my life before..<br> This complaint will probably never get answered , so just check your call details coz I doubt I'm the<br> only one being *****ed.
This response serves as confirmation that your query has been received.
Your reference number : SM204027.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM204027.
A consultant from our billing team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
