PA
Peet A

1 reviews | Active since Jul 2012

28 May 2016, 09:46

******* Bulling

<p>Is there no one in Telkom that can help me to resolve this query? This query is now 10 weeks old and no positive feedback has been given thus far (Price of None Conformance on the Highest Level.)</p> <p>If you see all the Telkom adverts on TV, whereby you promised the world to new Customers but you cannot resolve this simple query as an existing Customer, then you can clearly see that Telkom cannot deliver the service that they promised the world. Telkom, I have paid this account for 6 Years and you need to resolve this query and refund me ASAP.</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply29 May 2016, 08:06
Official

Hi CCo003

This response serves as confirmation that your query has been received and attended. The incident number generated is as follows: Incident ***. Credit management will make contact as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

PA
Peet A's update20 Jun 2016, 07:36
Reviewer Update

Telkom you promised me on the 9 June 2016 that you will passed the credit , but up to now , no credit has been received

What the hell is going on with Telkom???????????????????????????????