******* blacklisted

obviously Telkom is NOT interested in solving serious matters like this, so I will keep complaining until this matter is properly solved...<br> We have received an email from a DebtCollector regarding an account from 2013, which we closed and confirmed by Telkom in April or May 2013<br> It appears to have a standing amount that Telkom now (more than 2 years later) suddenly handed over to a DebtCollector.<br> Telkom has even blacklisted my wife, account was on her name, WITHOUT NOTIFICATION or 20 business days Notice...THIS IS *******!!!!<br> Telkom is now not responding to emails to resolve this....even the debt collectors keep quiet.....<br> <br> This needs to be resolved....NOW.....well after 3 years it will expire anyway....but the blacklisting is the problem...Telkom how dare you to blacklist somebody without notification<br> <br> if this is not resolved quickly I will take this matter further.<br>