******* billing and disgusting customer service

I cancelled my account with effect from 2 May 2018.

Then Telkom sent me an invoice for services from 4 May 2018 to 3 June 2018.

I have been trying all month to get this resolved with Telkom's Natasha O'Neal Munoo and her manager, Ahsley Greene. Natasha confirmed that she will get the necessary credits processed but I havent heard from either of them since 10 May 2018 despite my frequent follow ups.

This really is disgusting customer service and bull **** billing by Telkom.