PA
Peet A

1 reviews | Active since Jul 2012

19 May 2016, 06:54

******* Billing

<p>Your Reference SM213250</p> <p>Case Number ***8</p> <p> Hi</p> <p>Can you please get back to me regarding my Query on HelloPieter ,You cannot keep on sending me acknowledgements instead of positive feedback.</p> <p>This query is now 2 months old and noting has been done to resolve my query, this is unacceptable business practice that a Telkom tread his Senior Customers like dogs with no names.</p> <p>All what I need, is that Telkom must refund my money that I paid in.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>allocated a case number on 28/04/***78 to the matter , and advive me via SMS that you wil get back to me shortly , That is now 3 weeks later and no feedback was given.</p> <p>I am a Pensioner and cannot afford to Pay R1000.00 for 6 years and nobody know what has happed with the money in Telkom.</p> <p>Please reinstate Telkoms name and resolved the matter for me , before you read about the query in the news papers. Thank You</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply20 May 2016, 13:15
Official

Hi CCo003

We do apologise for the delay. Please be assured that we have escalated accordingly. We have request feedback be provided as soon as possible.

***

Regards
keagan
Telkom Social Media Team

Best regards,

PA
Peet A's update21 May 2016, 06:30
Reviewer Update
Telkom can you please respond on my query of 19 May 2016