******* and reckless debits Naidoo debt collectors and Telkom.

Telkom made an ******* debit on my account at a date inconsistent with a payment agreement made on the 20th of July 2019. Telkom went on to debit R2000 instead of R800. Bonke went on to tell me that they will not stick to that arrangement and there is nothing they can do because Naidoo debt collectors have taken over the case. In essence this the payment arrangement was a farce. I was told that telkom does not have access in terms of telephone number or contact with Naidoo, which I find absurd because telkom assured me that they will stick to the payment arrangement. Case number ***9. Telkom in my view has been reckless and insensitive. Both Naidoo debt collectors and Telkom have shown great insensitivity, negligence and recklessness in how they handled this issue to a customer that has been loyal for the past 4 years. Their service is pathetic and not fit for a big company that they claim to be.