*******

Telkom suspended my service on Tuesday the 22nd September 2015 for non-payment. I paid the outstanding balance on the same day (22nd September 2015) and the called the their billing centre (10210). I was informed that it takes 48 hours for Telkom to put the service back on. I called the accounts department again on Friday and was informed that the service had been put back on but the adsl line was still off! They transferred me to technical for them to assist with put on the adsl line. I was informed that it would be back on within 15 minutes which after 5 hours it still was not put back on. I called the billing centre again and was talked a different story that it takes longer to reinstate the adsl line. I explained that this is ******* as I am being billed for services which I am NOT receiving. Their response was it is their policy. Well today is the 29th September and my adsl line is still not switched back on.