#ihatetelkom #badservice #badserviceprovider #terriblecustomerser #***** #*******

I hate telkom, I have been having through many account issues with telkom, I'm not sure what other avenues to try now. They very conveniently offer deals but can never follow through. I had a adsl line and was never given the router extender up to today and it has been years. We then upgraded to a Fibre line only to receive gigantic bills from them. I call telkom every week, each consultant cannot seem to sort this issue out. After much frustration and spending my work Hours arguing with telkom I get told that my adsl line was not canceled from telkoms side and this is their fault however there is a suspension on the line so they can't log a case number and they will get back to me Surprise!! Surprise!! No one gets back to me. I am always referred to a different supervisor who gives me an email address and ensured they will help and when I email them I get no response. I also have a phone line which has not been working from last year and have reported to telkom and no one has contacted me or come to fix the line yet they still charge me for it. Telkom doesn't care about their customers nor are the call center staff accountable or properly trained. I have tried so many avenues to get my bill sorted out as I have recently reviewed a bill for over R+-4500 and the Fibre line I took was for R799. I now cannot pay anymore money to telkom until I get properly credited and my balance is rectified. This has caused tremendous emotional stress on me and I don't know what to do anymore!!!!!! I just want telkom to sort my account and cancel all my services with them. I hate telkom!!!!!! I hate them for their pathetic service accountability