QM
Quintin M
1 reviews | Active since Aug 2013
29 Oct 2015, 12:53
Ignoring Online Application
I submitted an online application for an Huawei P8 Lite deal, and then followed up 1day later, the next week I still did not hear from Telkom. then I've started to send requests to [Email Removed] & [Email Removed] to contact me. eventually I got hold of a Liezaan Diergaardt and still empty promises 2 weeks later no phone call. <br> <br> I have all the emails to proof how many requests I have sent to Telkom for feedback on my online application.<br> (available on request).<br> <br> I then requested online at the package advert deal to phone me, still NOTHING!!!!<br> <br> Telkom has got the worst customer service in the world!!!
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Replies (1)Telkom's replyOfficial
29 Oct 2015, 13:36Hello quina,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162253.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162253.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply29 Oct 2015, 13:36
Official
Hello quina,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162253.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162253.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
