PC
Palesa C
1 reviews | Active since Sept 2015
26 Jan 2016, 18:07
Ignoring my complaint
Last week Wednesday I wrote a Hello Peter complaint and to date I have not received any feedback from Telkom! I just got an automated response with reference number SM190344 saying I will be given feedback shortly.<br> <br> This is unacceptable!!! My account was debited yesterday with an extra R305.30 that I did not agree to. On Friday and again today I sent an email to [Email Removed] and still no feedback. This is so disappointing!
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Telkom's replyOfficial
26 Jan 2016, 18:31Hello PalesaC,
We are very sorry for the inconvenience caused.
As soon as feedback become available our team will notify you.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM190344.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
As soon as feedback become available our team will notify you.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM190344.
Kind Regards
Gadija
Telkom Social Media Team
Best regards,
Telkom's reply26 Jan 2016, 18:31
Official
Hello PalesaC,
We are very sorry for the inconvenience caused.
As soon as feedback become available our team will notify you.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM190344.
Kind Regards
Gadija
Telkom Social Media Team
We are very sorry for the inconvenience caused.
As soon as feedback become available our team will notify you.
Should you need to contact us, please do so via email: ***.
Your reference number is: SM190344.
Kind Regards
Gadija
Telkom Social Media Team
Best regards,