DD
Dewald D
1 reviews | Active since Feb 2013
08 Jul 2016, 06:30
ignoring me
<p>Telkom is refusing to help me. Your technicians dont pitch, your sales guys are rude and not willing to help me. Its been 4 weeks and my line is still not active. This is now my 3rd complaint on Hello Peter. Theres more than 10 escalations but you wont see to it. Please dont use telkom. They dont care for their customers.</p>
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Telkom's replyOfficial
08 Jul 2016, 10:14HI Dewalddee
This response serves as confirmation that your query has been received. Please be assured that the query has been attended. We are sorry to hear that you have not yet been contacted. As per the order reference the scheduled installation date is in fact Date: 08/07/2016 AD 07:30 - 16:00. Our field technician will contact if access to the premises will be required.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply08 Jul 2016, 10:14
Official
HI Dewalddee
This response serves as confirmation that your query has been received. Please be assured that the query has been attended. We are sorry to hear that you have not yet been contacted. As per the order reference the scheduled installation date is in fact Date: 08/07/2016 AD 07:30 - 16:00. Our field technician will contact if access to the premises will be required.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,