GP
Graham P
1 reviews | Active since Jun 2010
11 May 2017, 12:22
Ignoring Contract Cancellation
<p>I’m So frustrated, I have been trying to cancel my contract since wednesday and every person I call at telkom gives me a different email address to email the cancellation form to. No auto response from any of the email addresses and getting extremely frustrated, its almost like they are ignoring the request</p>
Helpful (0)
Replies (5)0
Replies (5)
Telkom's replyOfficial
11 May 2017, 14:26Hello graham88
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply11 May 2017, 14:26
Official
Hello graham88
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
14 May 2017, 13:49Good day
Please provide us with affected number you want to cancell because on the account no you provided to us there is only this number *** and it has been closed.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Telkom's reply14 May 2017, 13:49
Official
Good day
Please provide us with affected number you want to cancell because on the account no you provided to us there is only this number *** and it has been closed.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
14 May 2017, 13:49Good day
Please provide us with affected number you want to cancell because on the account no you provided to us there is only this number *** and it has been closed.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Telkom's reply14 May 2017, 13:49
Official
Good day
Please provide us with affected number you want to cancell because on the account no you provided to us there is only this number *** and it has been closed.
Regards
Thokozani
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
15 May 2017, 10:19Good day Graham,
Please note that your contract was successfully cancelled on the 11/5/2017.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Telkom's reply15 May 2017, 10:19
Official
Good day Graham,
Please note that your contract was successfully cancelled on the 11/5/2017.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
GP
Graham P's updateReviewer Update
15 May 2017, 10:33Hi Telkom,
Thanks for the feedback and turn around, i have changed my rating of your service
GP
Graham P's update15 May 2017, 10:33
Reviewer Update
Hi Telkom,
Thanks for the feedback and turn around, i have changed my rating of your service