Ignoring clients

<p>I have been on the phone with Telkom Mobile since September to sort out my invoice. I have called more than 10 times and stopped counting. I have sent more than 5 emails and stopped counting. Some of the emails were sent to personal email accounts and recieved read reports with no reply. My problem has been escalated however I honestly wonder what that word means to Telkom Mobile. Also when I call they can't even tell me where the financial office is so that I can go and complain in person. When in a Telkom Mobile store they just tell me to call 081180 which in turn tells me to visit a store. When I ask to speak to a supervisor they are always "in a meeting" which I don't believe at all anymore. To say the least I am GATVOL for this useless service. If it was not that Telkom Mobile has over the past 4 months billed me R300 too much I would have given up already because honestly I do not have the time or power to do this anymore.</p>