MV
Merina V

1 reviews | Active since Nov 2014

30 Aug 2016, 09:46

Ignoring clients

<p>I have sent emails to Telkom and contacted them on social media that they have chosen to ignore. Te complaints which I made on the emailss are way to long to post here. The service I have recieved is indescribable. If Telkom does not respond to this post I will take the matter further. I am only posting here because it seems it is the only way to get your attention. Stop treating your clients like ******* and appoint people that have respect for your clients time and will not waste it.</p>

0
Replies (2)
Telkom
Telkom's reply30 Aug 2016, 13:42
Official

Hello merinavv

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

MV
Merina V's update13 Sept 2016, 09:43
Reviewer Update

It seems no one is looking into my problem and once again I am being ignored by Telkom after sending emails requesting an update.