Ignoring Cancallation Requests

<p>Telkom you are the most *********** company I have ever dealt with. I have requested, in email as you wanted and through the correct channels, to cancel my copper line which I don't use anymore, and 3 months later you are still billing me. When I speak to anyone in your call centres NO ONE can help me, or wants to help me because apparently "cancellations don't have an extension" and cannot be contacted. You are even reluctant to put me through to a line manager or supervisor. How would you like me to dispute this??? Your service is pathetic, and I will highly discourage anyone to make use of any of your services. You are an exact representation of the shambles that this country is in. I NEED SOMEONE TO CONTACT ME. PLEASE CONTACT ME.</p>