JH
Johan H
1 reviews | Active since Dec 2014
16 Nov 2015, 14:27
Ignoring appointments
Good day. <br> I app**** for an ADSL line , ref ***. Initial installation date 18/11/2015. <br> I received a call from Telkom to reschedule for 09/11/2015, nobody pitched up. I then reported it to the service centre and Hello Peter with a response and confirmation of installation on 12/11/2015, a technician arrived but did not do the installation. <br> Another confirmation for 13/11/2015, no show. <br> New confirmation and appointment for installation on 17/11/2015, perhaps tomorrow some miracle will happen!<br>
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Telkom's replyOfficial
16 Nov 2015, 15:48Hello Johanhu,
Thank you for making contact with us.
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM166308
Regards,
Lindani
Telkom Social Media Team
***
Thank you for making contact with us.
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM166308
Regards,
Lindani
Telkom Social Media Team
***
Best regards,
Telkom's reply16 Nov 2015, 15:48
Official
Hello Johanhu,
Thank you for making contact with us.
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM166308
Regards,
Lindani
Telkom Social Media Team
***
Thank you for making contact with us.
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback.
Your reference number is SM166308
Regards,
Lindani
Telkom Social Media Team
***
Best regards,