Ignored request for cancellation of service

<p>Due emmigration I emailed a request for cancellation of service (30/12/2016). To date (07/03/2016) I have recieved no confirmation yet two statements...</p> <p>I did manage to get hold of a service agent via (very unreliable) on line chat - that lead, after promising action, went dead.</p> <p>From a cutomer that accepted mediocre internet service I am noe becoming irrate...</p> <p> </p> <p> </p> <p> </p>