Ignore the customer

This is the email I sent to Telkom days ago...still no response. Everyone lies or does not offer help or feedback.<br> <br> [Email Removed] [Email Removed] Apr 10 at 3:53 PM<br> Good day,<br> <br> I have now called Telkom about 7 times, been to the 8ta store 3 times and still my account has not been updated! I am furious. I have been in direct contact with one of your Customer Care representatives (Kamogelo El Jefe Kwati) telephonically and via email. I have sent the proof of payments through to him on two different occasions and I have asked him to confirm receiving them , to offer me feedback or to supply me with the relevant details where I can send the emails to he has completely ignored all my emails and has not offered any feedback what so ever. I made payments in March and April all of which has not been allocated to my account! I have been told 4 times via the customer service that I am due for an upgrade and when I go to the store I am told that I am not due. Your services is utterly pathetic and I will be cancelling my contract with 8ta as soon as I can close this account.<br> <br> No one seems to know what they are doing and I am constantly being **** to or ignored. I have again atta