1 reviews | Active since Aug 2016
If you looking for good honest service, Telkom not the place for NO ONE
<p>* April 2013 the month I did the biggest mistake to date, I took out a 24 month contract with Telkom</p> <p>* April 2015 my contract ends, I enquire with Telkom about way forward and I'm informed that I'm on a month to month service now</p> <p>* November check Telkom website they have new offers, for less the amount I'm paying, yet they would rather keep taking the high amount still, this company doesn't have your best interests at heart, only filling their pockets and emptying yours.</p> <p>* I stop using their services, "get rid of their SIM card"</p> <p>* Yet Telkom still decides to request money from my account</p> <p>* March 2016, I step into a Telkom store to dispute an amount of R897, that Telkom says I owe.</p> <p>* I explicitly tell Telkom, I haven't used your services, I don't have your SIM no more, I no longer to receive any of your going forward, please cancel all services going forward and if you must bill me, bill for services rendered and used.</p> <p>* I'm given a Ref # ********** 6 and told my request will be resolved within 14 working days</p> <p>* If calls are recorded this should be within their records, but with the experience I had clearly the recording of the call done to their call centre from their own store has disappeared.</p> <p>* Now Telkom A-class *******, the 14 working miraculously turns to 48 working days</p> <p>* The R897 I was switches to R1948</p> <p>* When you call to enquire, you promised a call from their billing department and next you receive an SMS informing you your account has been handed over</p> <p>* I don't know if Telkom impact of their actions especially for someone who works within the financial sector, my career is now ruined because of Telkom, my had not even a single listing on for years and in a matter of days Telkom has changed that</p> <p>* Clearly this is scheme that Telkom is running, Google the words Telkom complaints... and you find many more with the exact same problem with Telkom</p> <p>* Telkom doesn't have your best interests at heart, STAY AWAY</p>