1 reviews | Active since Nov 2012
If you dont debit my account- that means I don't owe you
<p>After receiving no response from Telkom other than for them to open the line last month (they blocked it because they couldnt allocate a debit order they had collected) And no feedback regarding my billing queries- it is now the 9th of May- my account still has not been debited for the 799 subscription- Telkom is a useless service provider- I just want out of this contract now- this company really cannot be trusted. they debit my account if and when they feel like for whichever amount they feel is apporpriate. IF telkom catches a wake up and debits my account later this month I will simply reverse it. I have requested a copy of my contract time and again.</p>
Good day Jonathan,
Please be assured that this matter has been escalated to our Collections Team, feedback will be provided.
Your reference number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Jonathan,
Please be assured that this matter has been escalated to our Collections Team, feedback will be provided.
Your reference number is ***4.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Busi,
Escalating a matter does nothing clearly- I've escalated as far as ICSASA - Telkom really just do not give a dam. It has now been more than 48 Hours with no communication from anybody besides your stock response with a useless reference number to boot.
Busi,
Escalating a matter does nothing clearly- I've escalated as far as ICSASA - Telkom really just do not give a dam. It has now been more than 48 Hours with no communication from anybody besides your stock response with a useless reference number to boot.
