jJ
jill J

1 reviews | Active since Jan 2017

20 Jun 2019, 12:39

IF YOU CANT OFFER CONTINUOUS ADLS LET US HAVE LTE - WE WILL PAY FOR IT TOO

Dear Telkom We live in an area where you do not provide a decent ADSL line. It is so slow and more often than not it does not work. I have a small LTE package that we use here, even though you said we do not get LTE here. I am tryingto apply for the uncapped LTE package but you have decliend it. I have app**** for my business to get it. As you can see we pay our telephone bill monthly and allwe are asking is foryou to convert our ADSL line into LTE uncapped. By doing this we will get continuous internet service. Would itnot be possble foryou to do this. Thi swould savehours of frustration and useless call outs because your infrastructure in our area is so old and so outdated we can only get 4mbs line. Please wouldyou respond to this request as there does not seem tobe any other way tocontact you andget a coherent answer beside a scripted reading from your call centre.

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