IF YOU CANT GET TELKOM TO FIX THE ISSUE........CUT DOWN THEIR POLES

Telephone line went dead on 26/02/2020. I logged a fault and Technician was dispatched to my premises on 28/02/2020. When he arrived i was told that there is a three in the way and he cannot get to the pole. He said he will be back on Monday the 2nd of March.......he never pitched. I phoned again the evening and i was told by the call center representative that she will send a message that tree has been removed. 3rd of March , still no-one. So phoned again and yet again a bunch of excuses Something about the technician is trying to fix the problem remotely. Now as far as i know cloaking to make yourself invisible has not been invented yet so yeah i call BS. 4th of March you guessed it NO-ONE, NO Feedback nothing. Phone again in the evening and representative informs me that according to the job card technician was here on Monday the 2nd of March.....HELL NO that's a big fat lie, They will escalate the job to higher authority. 5th of March still nobody. I phoned AGAIN and told them that this is getting ridiculous. tells me that they will escalate the job. I loose my cool and im to the point where i am going to cut the pole down with the same axe i cut the problematic tree down with. Dont tell me to "stay calm" cause if you cant stop lying and making excuses and just keep customers posted people might be able to stay calm. for reference the apparent escalation number is 32365.

Please send your employees on some work ethics and business principle training.

You expect me to pay for line rental and dsl for this time ive been down.......you wish ill rather pay that money towards getting my axe perfectly sharpened to cut your ******* pole down.....watch this space