1 reviews | Active since Mar 2017
If you are a Telkom Mobile Contract Customer, your security is at major risk!
Good Day
Please note that I would never in a million years advise anybody to go with Telkom Mobile, yes I have had past experiences with Telkom in other unrelated areas however i think once your security is compromised then you should stay very far from a company like this.
Last week I started receiving sms's saying that the request to port my number has been received, I did not put in any request of this sort. So i kept replying STOP as it said that if i do not respond within 40 min then it implies consent. After 2 - 3 days of this happening i called Telkom mobile and explained this situation to them, they said they cannot pick it up on their system and i do not have to worry about anything.
the sms's didn't stop so i contacted telkom again via the live chat, the agent Tracey Ndebele insisted that i do not reply to the sms and that it is an error. (I have a screenshot of this full conversation)
Low and behold, this weekend my cellphone number which I've had for many years and is linked to my banking, businesses, personal accounts, etc was ported out without my consent. This is a major security breach from Telkom mobile and if i am to lose anything related to this i will definitely retaliate with a lawsuit to telkom mobile.
I was told that my number is now and MTN number and a case has been opened. I will give it 2 days to see what transpires but if i have lost my number for good then I will escalate this security breach nationally on multiple news platforms and social media.
Whoever is with Telkom mobile please note that your banking, etc is at a great risk as anybody can ***** your contract cellphone number without your consent.
