If there were a 0 star I'd give it...

My mother is 62 years old and is being pestered by debt collection... When we go in store to ask to be shown where the money arose from we are told verbally "old payments were not made in full and that is where the deficit comes from" I ask for a print out of said underpayments as proof where the owed money comes from "oh no, we cannot provide you with that, it is only a note on our online system, we cannot print it for you". Then get advised oh billing will phone you so you can ask them for physical proof of said underpayments. Been sitting here for roughly 20 minutes thus far. No phone call. Bunch of lying *********** idiots. Oh and this was the "manager" of the Telkom Centurion branch... Disgusting. Train your staff better and provide customers will physical proof of alleged outstanding monies.