If service matters to you, don't choose Telkom!

I would like to inform the citizens of SA of my bad encounter with TELKOM MOBILE.<br> This is the second time that Telkom owes me money. The first time, the issue was resolved (obviously) but this time they owe me a great deal more (R567). I saw this on my invoice as a cancellation fee (which seems a bit much for a cancellation fee anyway) on the 26th of September 2015 and enquired immediately, as I made a cancellation to a contract within their specified 7-day grace period. To this day, I am still waiting for SOMEONE from Telkom to contact me regarding the refund. I am very upset and angry at the fact that their processes are so slow