if only i could rate zero on the star rating

<p>telkom has proved its self to being a big company but with uselss services as they are failing to answer simple questions and they cant even explin on how they are billing cusomters on a system that doesnt work i mean how the hell do u bill someone without sending them a statment iv been dealing with telkoms useless customer care from december 2016 we now in may 2017 and they seem as confused as last year i can even date back problems iv had with telkom as far back as 2013 , four years later they still dont no weatrher they are coming or going the call centre agents dont know what they doing sometimes even rude i dont request any special treatment from telkom all im asking for is fairness telkom continues to fail its cusotmer and never wants to admit when they are wrong they ignore phone calls and unable to give u an answer to anyquestion you ask the answer they will give you is that systems are offline so how do you bill me if you cant answer how it got to that amount why dont u send me a statment? its now the 3rd or fourth week were iv logged a complaint and no one has got back to me with answers i hate having to always first log a complaint on hello petter before getting assistance i have things to do with my time but now i have to keep on ending emails cause telkom keeps on failing in helping its cusomters i asked a simple question and no one has the answers iv called in i dont know how many times repeating my self over and over even with team leaders they are quick to respond wearels they dont even understand the problem </p> <p> </p> <p>AI ********** </p> <p>AI ********** </p>