If incompetence and theft was a company - Welcome to Hellkom!

What a monumental excuse for a business with absolute no business model, poorly trained staff and overall astonishing acts they refer to as 'service'. Writing this review on yours truly, network telkom while I still have the ability to before it cuts out in the next 10 to 40 minutes OR when the date I PAY for EXPIRES while NO ticket is logged, followed up on or attended to to start with.

Been with this ridiculous excuse of a company since Oct and have logged queries of the SAME nature, WEEKLY since Oct but when I called the other day and had to be RUDE (that did not help matters either) - I was told there are 2 tickets under my number. 2 TICKETS, considering the amount of times I've complained is BEYOND appaling. The agents that I have dealt with do not know the company's SLA, they have cut me off, they have redirected me to the stupid survey which God alone knows what the purpose is for. I will ensure that my social channels know about this and will copy and paste this very complaint until a supervisor with minimum amount of braincells and competence gets back to me because HALF DECENT customer service at this disgrace of a company is something that the agents may use at their own DISCRETION.

STAY FAR AWAY FROM TELKOM. You will spend more money on your 2ND sim getting your tasks done, while your data expires with them and they STILL wouldn't give two damn flying hells.

High alert *****S. No explainable business model No SLA *********** staff and False promises.

Let's see if someone even as ****** bothers to respond to this, after so much money went down the ****** drain with NO compensation and rectification of something that absolutely in God's name cannot be called 'service delivery'

Yours most be***

K