If I could rate it below a million I would.
<p>Hello. I am having an incredibly terrible time with Telkom at the moment. My ADSL line went down on Friday night and I reported a fault first thing Saturday morning. On Monday they had said that the problem had been fixed but it hadn't. I've been on the phone to them twice a day since Saturday but get told the same story. Below is the message I sent via Facebook last night.</p> <p>"Hello. I have been dealing with Telkom in Brakpan regarding a fault on my ADSL line being out of order. The call centre staff are rude and unhelpful as well as the sales assistants in your branch at Mall at Carnival.</p> <p>I have been on the phone with Telkom at least twice a day since Saturday morning and I am yet to get any help.</p> <p>Due to this matter being unresolved I have lost four days of work and therefore four days of income that cannot be reimbursed.</p> <p>I desperately require a technician as soon as possible. My reference number is 397CRK201216 and my contact number is ********** 431.</p> <p>If this matter is not resolved by the end of this week I will need to take legal action due to lack of service delivery and loss of income as previously stated.</p> <p>Please advise soonest."</p> <p>Could you please assist?</p>