If I could give you a -10 I honestly would.

<p>You debited money from my account more than two weeks ago and I still have not received my device. </p> <p>I have spent more than 200 minutes on the phone waiting for someone to assist. I have made numerous attempts at contacting your customer helplines to no avail. I have taken time off work to physically go into two separate stores . Just to be rudely shown the door because that's not their department???</p> <p>I agreed to an amount just to find out that you've signed me up for a contract that's more expensive than the one that I requested!!!! </p>