If I could give a negative star rating... I would for Telkom!

I have attempted to cancel my 30GB LTE SmartBroadband Wireless over the past 8 months using every possible channel to no avail. Still getting billed every month for the service that I am not using. I started with filling in the cancellation document and taking it along with the copy of my ID into the Telkom branch at Centurion mall. (Case number: ********** 5) Then I called a few months later and was told they would sort it out. (***) Then I called the following month after having been billed again and was told the reference would be sms'd to me after the call and that my temporary reference was the agents name. Ref:M.Matte (No SMS received) This month I persued this matter further with an online agent (Jerome Makhalemele) who said he tried to call me during the chat but could not reach me. The contact number they had for me was one I was using more than 10 years ago. I have since moved my phone contract over to Telkom as well as filled in a few forms with my current number when applying for services, yet they clung to my old number. Jerome since updated my number on their system and was told that I would be contacted shortly regarding this problem. Almost 24 hours later I am here on HelloPeter alerting others of what type of service to expect when signing up with Telkom. For the record... In the 24 months of being on the "up to 90mbps" LTE network of Telkom and logging several technical calls regarding the speed, I seldom ever got above 2mbps. I switched to Afrihosts RAIN network this year, using the same LTE modem with their SIM card, I got the same 2mbps. Logged a call with them and it was resolved within the week. Not only should Telkom reimburse me for the last 8 months of a cancelled service they keep billing me for... They should reimburse me for the worst internet service received over the 2 year span of the contract.