TK
Tebello K

1 reviews | Active since Jul 2020

04 Dec 2020, 06:32

If frustration was a business...

Not that they will care or even bother to respond because well, that's just their business ethic.. But it seems that lately there is not a single transaction I can have with Telkom that they can just complete without causing ongoing headache and stress. This time, they have lost my phone number, and just how exactly is simply BEYOND me, and them too as it appears. For 4 days out of this 5-day work week I've had to go there to find out if they have fixed their mess, as if I don't have my own job to attend to, and every day the promise has been that by that evening (around 7:30pm to be precise), my number, the only number I've ever had, the number that I ported years ago from MTN to Telkom, the number that has been both prepaid and on contract with Telkom, the number that every institution I interact with, including the gate service to my residence, is linked to, will be back in service. This began on Monday, it is now Friday, and still, the number has not been restored. Not the call centre, not the online platforms, definitely not the staff in-store have been of any kind of useful assistance in a whole 5 days. My number is just gone.

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