IDSL line

On 15 Oct reported fault 70CRK211015 the line switching On and Off. <br> On 26 Oct reported repeat fault 73CRK261015,.<br> On 31 Oct reported repeat fault 211CRK***5.<br> Some how, after calls on 03 and 03 Nov. the Internet start working.<br> On 16 Oct the line disconnected (13h45). After re-connection was very slow. Cannot open mail (230 kbit/sec) <br> The same day - 17h30 totally disconnected. The telephone don't working well (too noisy).<br> I am under impression - some body, who don't know the job ( not enough trained), tray to fix some problem and swapped ports in the exchange. It's is not possible,( the line worked fine (13h45) and i used internet in the moment before the fault to come). the line to collapse yourself.<br> Escalated on 19.11.2015 - Ref# 783298. Did call customer center and was told - \ the fault will be fixed