idirect is not direct

<p>I received an account from idirect for R156.90. I phoned the account queries number which is 10210, the telkom enquiries number, and was told that they could not put me through to idirect and that the only means of communication possible was via email. I have sent four emails asking what this account is for and where is the proof of any service I signed for. This account has nothing to do with my telkom telephone account which I pay via eft evefry month. Where they got my bank details from I would like to know and nobody gets back to me with any answers. I have phoned and emailed four times and have had to throw my toys out of the cot to finally get a supervisor on the line, who also has not been able to help but who has sent yet anothe remail to idirect. </p>