Identity Theft of closed ADSL customer information to sell mobile products by Telkom call centre agents

Please stop attempting to solicit payments of cellphones **********ly bought using my canceled ADSL contract information. I have notified your Telkom shop the first time I received a notification from your company about a transaction I never took part in with my name and bank details used. The assistant at the shop in Clearwater (Name: withheld) informed to get an affidavit from the nearest SAPS and return to the shop to complete a procedure to enable him to log this with the internal investigation team. I then provided the required information and was given a reference/case number: (number withheld) and to this day, there has not been any updates provided by Telkom regarding this matter. Each month since the 3rd Jan 2020, your company has been trying to debit money from my bank account and each time I have incurred bank charge costs reversing these requests. Kindly communicate between your departments and: 1. Remove your information on my ITC profile. 2. Refund me my debit cancellation fees I have been charged by my bank due to your lack of inter-departmental communication to the amount of R120 over three months. 3. Remove and destroy my information from your system that way, your call center agents will not have access to practice ******* behavior of using canceled and dormant account information to sell your products. Please review and advise on the matter as soon as possible, thank you. Tshepo