Identity theft_********** Contract

<p>After running a credit report, and picking up that a contract was opened up in my name without my knowledge, on which payment of R44 000 was defaulted - I walked into Telkom's Sandton City branch for more details. This was on the 21 st of February 2017, the contract was supposedly approved in June 2016.</p> <p>The branch staff member confirmed that the contract was for 2 i-Phone's, and that the application was handeled by the Telkom call center. They also indicated that they could not release any documntation that was used to approve the contract, until Telkom had carried out their own internal investigation into the matter. They would need a sworn SAPS affidavit to be able to start the internal investifgation off. I obliged.</p> <p>I followed up on this internal investigation several times, and had to resubmit my ID and affidavit more than once when I was told that the case was open but supporting documents were absent from the case file. </p> <p>It is now 4 months later, and still no resolution from Telkom, leaving me with an unfair credit assesment, that was a result of a ***** Telkmo signed off on.</p> <p>Absolutely unacceptable Telkom! You cant drag your feet like this when you are clearly aiding and abetting ********* through your call center!</p> <p> </p> <p> </p> <p> </p>