IDENTITY THEFT

Telkom opened ********** account using my ****** Identity. The address and the initials used were not mine. I do not understand how they managed to approve the contact with non-corresponding information. On the 09 December after I notified them telepathically. They requested that I submit affidavit, Proof of residence together with my certified ID copy so they may take the matter to their ***** Department. I did not receive any feedback with in a form of a case or reference number. I am not even sure whether they working on my case or query logged.<br> I never opened an account with Telkom I am only a victim of their poor service and *********** staff members. Therefore I urge Telkom to clear that amount that is said I owe since it is affecting my Credit record in a bad way. Its high time they focus on their *********** staff for this matter was started by them.<br>