1 reviews | Active since Nov 2016

10 May 2018, 18:53

Identity *****

I have been receiving emails and messages about an application to open an account in my name. It seems like someone is trying to commit identity *****. I have not had any contact with Telkom about opening an account.

0
Replies (2)
Telkom
Telkom's reply25 May 2018, 10:37
Official

Good day mone-ehlers

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply07 Aug 2018, 11:18
Official

Hi Mone E,

Thank you for getting in touch with us, we apologise for the late response.

We regret that you have found our support unsatisfactory, please can you kindly forward any queries to ***.
Let us assure you that we will personally assist on the issue and ensure that it is resolved to your satisfaction.


We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,