TM
Tshepo M

1 reviews | Active since Oct 2017

06 Oct 2017, 10:40

Identity *****

i have a contract with the which is R199 which gives me 5G day time + 5G night time data for a month. Thursday 06 October 2017 I received my statement that reflects that i owe them Due by 31 Oct 2017 Bank account to be debited with R 5,265.90 on 31 Oct 2017

of which i know nothing off. Secondly, there is an extra contract under my name from Cape Town

Mr AN OTHER 32 ABCFLATS Fairview Security Complex 12 Baberton link Cape town 1234

Which i also don't know off.

And Telkom wants me to run around to resolve their own mistakes with my own expense. I personally don't feel safe about Telkom Accounts Department about our profile confidentiality if anyone can just open accounts without customer's approval.

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Replies (1)
Telkom
Telkom's reply13 Oct 2017, 14:10
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,