I would rather pay more, than remain a telkom customer

I upgraded to fibre in june. My next Telkom bill was TRIPLE BILLED! TRIPLE! I logged disputes (which if I hadn't checked, you guys would have gladly taken our money) on the 9th of July, nearly 2 months ago (***, ***6, ***6). I called today after noting my internet service is slow. Then had to deal with the notorious Telkom customer care(or lack thereof). Only to find out these disputes have not been resolved, and is the reason for suspension of my internet service. so my problem, check all my Telkom accounts including mobile, you will find them all up to date. Yet Telkom drags their feet in resolving disputes, which I am now bearing the consequences of. You triple billed because of incompetence, causing inconvenience to your customer. I log my disputes and follow the processes. You drag your feet in resolving them, a further inconvenience. I pay my bill. You suspend my internet service. Does this sound like service delivery in any manner? Business like this is the reason South Africa will not progress. Selfish, and no regard for the client-base. I will definitely be moving my business, personal and mobile services to a different provider.