1 reviews | Active since Feb 2013
I would never recommend telkom mobile - HATE HATE HATE
<p><br />The agent suspended my number after I specifically told her not to touch my number and only blacklist the phone. Ive spoken to over 10 people at the call center who told me they have logged a call to back office to reinstate my number which will take 48hours. After waiting for over a week without been able to use my number, I called again and was told that I need to go to a store, the nearest store to me is 200km away. Now I need to pour petrol and go sort this out whereas the problem was caused by telkom..... I still can't use my number. I forfeited minutes and data and a new month has started but I can't use my services!!!</p>
Good Morning Sihle,
Your query has been sent to our Accounts team to have the sim card resumed, feedback will be provided.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good Morning Sihle,
Your query has been sent to our Accounts team to have the sim card resumed, feedback will be provided.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Good day,
Please note that your service has been resumed.
Regards,
Busi
Best regards,
Good day,
Please note that your service has been resumed.
Regards,
Busi
Best regards,
