1 reviews | Active since Apr 2016

20 Nov 2016, 22:24

I would have better luck having reception with aliens than Hellkom

<p>Dear Helkom Mobile</p> <p> </p> <p>You promised to shake up the mobile industry and introduced the R999 totally unlimeted package! Woo hoo!! </p> <p> </p> <p>Whilst in concept it works well, is your plan to secretly provide the most horrible reception ever to prevent customers from actually making calls or using data?</p> <p> </p> <p>For someone's whose income depends on having good cellphone connection, this is costing me. R999 every month and also loss in business. </p> <p> </p> <p>I simply cannot deal with this. </p> <p> </p> <p>I have called your call centre but to no avail. </p> <p> </p> <p>Somebody help me!!!!!</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

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Replies (2)
's update30 Nov 2016, 19:53
Reviewer Update

Hi there

Can you ask your technician to arrange a meeting with me at my house so I can show him my phone. Did you even view the attachments in this message? There is ZERO bars of signal. ZERO. Nothing at all, not a single thing, not anything, Nought, Zilch, diddly squat.

Can you upload the results of his test?

Regards,

's update20 Jan 2017, 23:51
Reviewer Update

I am still having an issue. I have called the call centre numerous times. Case number case number ********** 6.

I want a refund for the last three months and until the issue is resolved.