I would be embarrassed to be associated with this company

Very long story short I cancelled my service from an opposition company because it took more than 10 days to fix a problem and they were giving me incorrect feedback. Now after close on 2 Months of trying to just get a line up and running from Telkom, with absolutely no feedback whatsoever (Previous Hellopeter Included), I feel I was stupid to dismiss all the warnings I had from friends and family. I really did not think service could be this bad with so little concern given. Do you have so many issues that there is not even a customer service to contact?? (This is what I have been told on multiple occasions from the sub par staff) I have been trying to spend money with your company but it seems you have enough clients already. If someone does attend to this, not just a reply saying you will contact and never do, please let it be the accounts department or whoever it is I can cancel this line with as I have not used it once as there is always a problem. I would really be embarrassed to associate my name with Telkom after this disaster of a service - I would not be surprised to see you closed within a year if this is the Service offered.