I wont recommend Telkom to anyone

Im very disappointed in telkom services. I phoned in to cancel my contract unaware that I need to use their site seeing that the nearest Telkom is 80 km away from me. I phoned the consultant and I asked for a reference and he just gave his name and date as reference and assured me that the contract was cancelled and I dont have to do anything else months went pass where they just billed me and when trying to reach their customer services no 1 attended to my call. I finally phoned again enquiring about this and was told that they see I called in before but no cancelation was done.Only 2 months after that they stopped deducting from my account. I went to Knysna and George regarding this matter and then got messages saying a consultant will deal with this and few days after that the problem was solved.No 1 ever phoned me.I was billed 3 consecutive days but seeing that there were not enough funds they double charged me and for every deduction they made my bank also debited money from my account. I was even billed twice an amount of 800 and something in 1 month and I only had a R200 package. They promised to credit me but until today I haven't received anything. I think Telkom is the most **********, worst customer service and the baddest network of all..