I WISH THIS WAS 0 STARS

So I changed banks - last year October.

I go into Telkom - they tell me I have to call - call centre changes, gets confirmation it was changed.

BUT MONTH AFTER MONTH!! TELKOM DEBITS THE OLD ACCOUNT!!!

I am now to keep open and money to an account just for this *********** company! they then confirm finally this year June - it will be corrected

AND THEY NOW DONT DEBIT EITHER ACCOUNT WHICH HAS FUNDS!!!

I told them I will close the account if they dont change - so thats what I did

Now they want to charge me R 200 - and the payments I made on the online portal dont reflect on the bill after being told by Telkom to make payments like this!!!!!

I NOW HAVE A BILL OF 700 FOR BILLS I HAVE ACTUALLY PAID!

I have never in my life come across a company this ***********

I WANT MY R 200 REMOVED FROM MY INVOICE AND ACCOUNT CORRECTED!! IF NOT, I WILL BE HANDING TELKOM OVER TO LAWYERS AND REPORTING TO CPA