I will not pay for no service !!

Right so last week you turned off my internet from Thursday to restore it only again on Monday. You notified me that it was on again and if my Hello Peter complaint was now settled. I wrote back and told you that I refuse to pay services for the 4 days which you did not provide me as it was not only your non existent service but also the inconvenience to my business , my life and the cost of paying MWEB for data I could not use and this ongoing problem. Since you have restored it on Monday it has gone on and off again a few times including most of the day today Saturday. It seems commonplace that your internet becomes faulty over weekends when your operators claim it to be after hours with limited services. <br> You informed me that you have referred it to the right department but either you were not being truthful or the \other"department could not care a toss either. All it seems you would like is to close each case on social media as soon as possible to try and save face ...I say again I will not pay for your service when you fail to provide what you expect me to pay for. I suggest your \""dept\"" sort it out as I am not going to stop until I have satisfaction."""