I will NEVER, LIKE NEVER approach Telkom AGAIN

I would like to express my absolute shock in Telkom's service delivery. It all started when I was looking at a new internet option/line for my home. Went to Menlyn Telkom AFTER FIVE in the afternoon, sat there for an entire hour, JUST TO FIND OUT WHAT DOCUMENTION I NEED TO SUBMIT FOR A NEW CONTRACT. Then I went to Woodlands, filled in the forms and submitted everything. Thabang Magana was the person who helped me. It has been more than two weeks - not a WORD from Thabang. By the grace of God, the manager of the store phoned me a week ago reassuring me that she will work everything out (like I believed her...). You know what, Telkom, I went to Vodacom, took out a business contract with them, took me two days to get an answer. BOOM! Just like that! I will tell ALL my friends about your appalling service. Such a pity, as I have happily been using your 60GB + 60GB package for the past 2 years. But I am finished now with you guys. FINITO, KLAAR!! I tried phoning the Pretoria East branches one day. Not ONE of the more than 6 branches answered their phones. NOT EVEN ONE. That is just ridiculous. Never, like ever EVER again. Like NEVER!!!!!