I WILL KEEP ON SPAMMING T HELLOPETER UNTIL THEY WAKE UP
THIS REVIEW WAS POSTED ON THE 1 OF JULY AND STILL NO FEEDBACK - I HAVE BEEN SPAMMING THE SALES CONSULTANT THAT ASSISTED ME AND ALL HE CAN COME UP WITH IS GETTING FEEDBACK FROM THE BACK OFFICE....HE WONT PROVIDE ME HIS MANAGERS DETAILS SO I WILL KEEP SPAMMING UNTIL A MANAGER GETS BACK TO ME ----- WE HAVE BEEN SITTING IN THIS MESS FOR OVER A MONTH AND NOW HAVE TO USE OUR PHONES AS HOTSPOTS - JUST TO PREVENT OUR COMPANY FROM NOT FOLLOWING APART - WE CANT DO ANYTHING ------ KOVILLIAN PILLAY WAS THE SALES CONSULTANT WHICH IS *********** AND DOES WHAT HE LIKES......HE SHOULD'VE KNOWN THAT A 20MBPS LINE WONT WORK IN OUR AREA BUT YET HE UPGRADED US ---- AFTER 3 TECHS CAME AND TOLD HIM THAT IT DOESN'T WORK HE ****ED ON AND PROCESSED THE ORDER!!!!!Our business has been struggling with Telkom for the last 2 months. We have lost so much money because of Telkom and our internet being so unstable and on off on off all the time that we cant do any proper work.....We will be taking it further if thIs is NOT FIXED ASAP. We have been helped and **** to by every consultant we have spoken to....Telkom has No ****ING IDEA WHAT MBPS LINE WE ARE EVEN RUNNING everytime i ask i get n different answer from the consultants. The sales consultant Kovillan Pillay helped us and sold a 20mbps line to us and after that we kept having problems..... 3 tech guys were dispatched to us which all 3 said we should downgrade to a 10mbps line as a 20mbps line overloads in our area and this makes the internet so unstable which i really do think is true but nooooo the sales people know mos BETTER! THEY ****ING DONT! Sales people should go work in the areas and actually see *** is going on because they have no clue at all...i have requested over email Kovillan to cancel the order and also vocally asked him to cancel it its almost a month now and its still not cancelled...last week Wednesday i spoke to a guy(Hopolango)while the tech was here first and he told me he will phone me within an hour when the order is cancelled and we will place a new one.....never phoned back Then i phoned Thursday again and a lady with the name Samantha picked yp the phone and she told me the order hasnt been cancelled yet and will take up to 48hours....she will phone me as soon as it is cancelled....still no call And this morning i phoned and a lady picked up and told me that the order wasnt cancelled and isnt in the process of being cancelled but still being approved?!?!?!?!?!?!?!?!?!?!?!....*** TELKOM!!!! WE WILL GET RID OF YOU SOON AND PLEASE EXPECT A LAWYERS LETTER. I PROMISE you i have phoned telkom more this last month than any of my own customers and suppliers! FIX THIS TELKOM!!!!!!!!!!!!!!!!!!!!!!
THIS IS MY EMAIL I WILL BE SPAMMING UNTIL THEY RESPOND WITH ACTUAL RESOLUTION!!!
TELKOM SERVICE IS RIDICULOUS AND SO IS YOURS!
I will keep on spamming this email until a manager gets back to me!!!!!
This is starting to get really ridiculous how long should we wait for the internet to go back on…now nothing for 3 days! Constantly off….no more up and down….WHAT IS GOING ON! Our directors are here from overseas and he has now had enough of this uselessness from Telkom
How are you even running still??? My word can you please sort this out as this is getting quite frustrating and I am losing my mind. If I could i would’ve contacted your manager but you do not want to provide the contact details but I will make sure that you will be kept responsible for this ridiculous customer service!
This will eventually end up at a manager!